I've always managed my own firewalls because they are the vital protection needed when a business has a presence on the Internet. Now that Online Technology Management controls and configures the firewalls, I no longer have to spend hours researching certain issues or setting up new configurations for news services or devices. However, the most important thing for me is that I trust everyone that works there, and I know they will make the right decision or give me the required information to make the right decision.
Tony W., In-House IT, Health Care Services, Florida
Online Technology Management is knowledgeable about the infrastructure and what it takes to work, and can troubleshoot issues like why the PC can't connect to the internet. I trust them on what needs to be done.
Billy D., Automotive Dealership, Florida
Online Technology Management has extremely friendly, knowledgeable and professional staff, who are always available and ready to help. When I have a problem, they always go the extra mile to help me understand the nature of my problem and take the time to explain what my options are. When the problem is beyond their work scope, they will always do their best to point me in the right direction to get the problem solved. In a few words, I can be a better professional because of their support. I could not possibly ask for better service.
Tania S., IT Manager, Office Supply, Florida
The customer service from Online Technology Management is great. The team is always responsive and willing to put in that extra effort to make sure our systems are up and running all the time.
Mark S., Director of IT, Diesel Engine Repair, Michigan
